Family-Run Since Day One
A Home, Not an Institution
Grace House is a family-run care home owned by Ashley Jones, a qualified social worker who lives locally and understands the Farnham community intimately. This is not a corporate chain — it is a home with a heart.
Nestled in the woodlands of Lower Bourne, our converted building offers 21 single bedrooms — 13 with en-suite facilities — in a setting that feels genuinely like home. Led by Registered Manager Juliana Haddaji, who brings over 35 years of experience in the care sector, our team is built on warmth, expertise, and a deep commitment to person-centred care.
With two fully qualified chefs preparing fresh seasonal menus and two dedicated activities coordinators keeping every week rich and varied, Grace House offers an exceptional quality of life in an intimate, family setting.
What We Offer
Care Built Around You
Whether you are looking for a permanent home, specialist dementia support, or a short stay to give a family carer a well-earned break, Grace House offers warmth, dignity, and genuine personal care.
Residential Care
Our core service. 21 single bedrooms in a converted building surrounded by woodland. Person-centred care plans built around each individual, with Senior Carers holding NVQ Level 4 qualifications. Two home-cooked meals daily from qualified chefs, a rich activities programme, and a team that truly knows every resident.
Dementia Care
Specialist support for mild to moderate dementia, including Alzheimer’s disease. Our staff are trained in dementia care approaches, challenging behaviour management, and person-centred techniques that maintain dignity and independence. Our intimate 21-bed size means familiar faces, consistent routines, and a calm, secure environment.
Respite & Trial Stays
Short-term stays for when a family carer needs a break, or to try Grace House before making a longer commitment. Whether for a week or a few weeks, respite residents receive exactly the same warmth, attention, and quality of care as every permanent resident. No obligations — just peace of mind.
Daily Life
Where Every Day Has Purpose
From fresh seasonal meals prepared by our two qualified chefs to afternoons in the secure garden and outings to the local pub, life at Grace House is shaped by what makes our residents happy.
Rich Activities Programme
Armchair Keep Fit with Jordan, weekly yoga with Mary, armchair Zumba, bingo, arts and crafts, baking, music afternoons, monthly sing-alongs with Tracey, film screenings, flower arranging, gardening, and painting. Coordinated by our dedicated activities team, Dee Bromley and Katherine Woodger.
Two Qualified Chefs
Fresh, seasonal menus prepared daily by our two fully qualified chefs. Breakfast, lunch, and supper served in our spacious communal dining room or in your own room. Morning coffee and afternoon tea with home-baked cake. All specialist diets accommodated with flexible meal times.
Outings & Community
Wednesday pub lunches at the Spotted Cow, pantomimes, steam train excursions on the Watercress Line, Christmas shopping at Squires Garden Centre. Pony Pals visits, ice cream van in summer, carol singing from South Farnham Junior School, and strong links with St Thomas on the Bourne Church.
Life at Grace House revolves around choice. Our living room has TVs arranged in small groups to encourage conversation, and quiet lounges offer peaceful spaces for reading or reflection. The private secure garden provides a tranquil setting for fresh air and gentle exercise among the surrounding woodland.
Regular visits from a hairdresser, chiropodist, and optician mean residents can access essential services without leaving home. Stair lifts and nurse call systems ensure safety throughout, while private parking makes visiting easy for families. With a bus stop just 250 yards away, staying connected to Farnham town centre could not be simpler.
What Makes Us Different
Small Enough to Know You, Experienced Enough to Care
At just 21 beds, Grace House offers something larger homes cannot: genuine intimacy. Every member of staff knows every resident — their preferences, their stories, their families.
Owner Ashley Jones is a qualified social worker who lives locally, ensuring the home is led by someone who understands both the professional standards and the personal touch that great care requires. Registered Manager Juliana Haddaji brings over 35 years of care sector experience, leading a team of Senior Carers with NVQ Level 4 qualifications and staff trained in dementia care, challenging behaviour, and medication administration.
The CQC noted that care plans contained “important information about their needs and what was important to them” — this is the hallmark of a home where people come first.
“People were supported by kind and respectful staff who were mindful of people’s privacy and dignity.”— Care Quality Commission, 2018
Family-Run, Family Values
Owned by a qualified social worker who lives locally. Not a corporate chain — decisions are made by people who care, not shareholders.
35+ Years of Leadership
Registered Manager Juliana Haddaji brings over three decades of care sector expertise to the daily running of Grace House.
Woodland Setting
Nestled in the woodlands of Lower Bourne with a private secure garden. Just five minutes from Farnham town centre, yet a world away from the bustle.
Person-Centred Approach
Every care plan is tailored to the individual. The CQC found care was “planned in a person-centred way” with detailed, meaningful information.
Quality & Standards
Good in Every Category
Grace House is rated Good across all five CQC categories. Our inspectors found a home where people are at the centre of everything.
“Care was planned in a person-centred way” with “important information about their needs and what was important to them.”— CQC Inspector, January 2018
“People had access to a wide range of activities that were tailored to their interests.”— CQC Inspector, January 2018
“People were complimentary about the food on offer at the home.”— CQC Inspector, January 2018
What People Say
In Their Own Words
Common Questions
Frequently Asked Questions
If your question is not answered here, please do not hesitate to call us on 01252 726406.
Our Home
Life at Grace House
Get in Touch
Arrange a Visit
The best way to understand Grace House is to experience it. Nestled in Lower Bourne woodlands, just five minutes from Farnham town centre, we welcome you to visit, meet our team, and see for yourself why families call us their extended family.
Contact Details
Address
71 Lodge Hill Road
Lower Bourne, Farnham
Surrey, GU10 3RB
Telephone
Visiting
Contact us to confirm
current visiting arrangements.
Getting Here
Private parking available.
Bus stop 250 yards away.
5 minutes from Farnham town centre.